771 lines
31 KiB
Plaintext
771 lines
31 KiB
Plaintext
ifndef::external_title[]
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NUT Frequently Asked Questions
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==============================
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endif::external_title[]
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== I just upgraded, and ...
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You have read link:UPGRADING[UPGRADING] in the base directory of the distribution,
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right?
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If not, go read it now, then come back to this file if your
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question wasn't answered in there.
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== upsstats says 'Error: can't open template file (upsstats.html)'.
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Go into your configuration path (/usr/local/ups/etc by default) and
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copy the sample template files over to their real names. The sample
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template files are installed with 'make install' and can
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also be found inside the source distribution in the conf directory.
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== upsmon fails the login and says 'username required' now.
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Go read the link:UPGRADING[UPGRADING] file again.
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== My UPS driver now says it's 'broken', and won't start. What now?
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Or a variation like...
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== My favorite UPS driver disappeared after an upgrade. What now?
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Drivers are occasionally removed from the tree if they are no longer
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receiving maintenance, or sometimes renamed to better reflect their
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hardware support scope or replaced by a more generic driver.
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There have been several architectural changes to the driver code
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in recent times, and drivers which were not converted by someone
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are eventually dropped.
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This is called progress. We do this in order to avoid a situation
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where someone believes that a driver is being maintained when it is
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actually rotting slowly in the tree. It also keeps the tree free of
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old compatibility hacks for code that nobody actually uses anyway.
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To get a driver back into current releases, you need to convert it
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yourself or get someone to do it for you. This is not difficult.
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The hardest part of any driver is decoding the protocol, and that's
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already been done in the old version.
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== My UPS driver program won't work. I'm starting it as root, and root owns the device, so what's the problem?
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*Answer 1*
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The drivers drop root privileges long before the serial port is
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opened. You'll need to change the permissions on that port so that
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their new user id can access it. Normally this is "nobody", but it
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may be changed at compile-time by using configure --with-user.
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Read the error message. If you have a permissions mismatch, then
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you'll see something like this:
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Network UPS Tools - APC Smart protocol driver 0.60 (1.1.7)
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This program is currently running as youruid (UID 1234)
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/dev/ttyS2 is owned by user root (UID 0), mode 0600
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Change the port name, or fix the permissions or ownership
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of /dev/ttyS2 and try again.
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Unable to open /dev/ttyS2: Permission denied
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Now is a good time to point out that using "nobody" is a bad idea,
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since it's a hack for NFS access. You should create a new role
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account (perhaps called "ups" or "nut"), and use that instead.
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Also, scroll down to the "security domains" question to see an
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even better way of restricting privileged operations. Neither the
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drivers nor upsd ever need root powers, and that answer tells you
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how to make it work.
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*Answer 2*
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You can also specify a user with "user=" in the global part of
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ups.conf. Just define it before any of your [sections]:
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user = nut
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[myups]
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driver = mge-shut
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port = /dev/ttyS0
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== upsc, upsstats, and the other clients say 'access denied'. The device communication port (serial, USB or network) permissions are fine, so what gives?
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In this case, "access denied" means the access to upsd, not the device
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communication port. You're being denied since the system has no
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permission to speak to upsd according to the access controls.
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There can be various reasons. To fix it, check:
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- the LISTEN directive in upsd.conf. It should allow your local or remote
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access method,
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- your firewall rules. Port 3493/tcp must be opened to incoming connections,
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- your tcp-wrappers configuration (hosts.allow and hosts.deny).
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Refer to the upsd(8) and upsd.conf(5) manpages for more information.
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== I get a 'not listening on...' error from upsd.
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Verify your LISTEN directive. It should be one of the valid IP addresses for
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the computer running upsd (or 0.0.0.0, which is INADDR_ANY), not an address for
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a client.
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The LISTEN directive lets you pick which interface upsd listens on. If you are
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trying to limit the clients which can connect to upsd, you either need to use
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tcp-wrappers or kernel firewall rules.
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This isn't a NUT-specific limitation - it applies equally to your web server or
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mailer daemon.
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== I have an APC Smart-UPS connected with a grey APC serial cable and it won't work.
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The Back-UPS type in the genericups driver works but then I don't get to use
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all the nifty features in there. Why doesn't the right driver work?
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The problem lies in your choice of cable. APC's grey cables
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generally only do "dumb" signalling - very basic yes/no info about
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the battery and line status. While that is sufficient to detect a
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low battery condition while on battery, you miss out on all the
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goodies that you paid for.
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Note that the 940-0095B happens to be a grey cable, but it is actually
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a dual mode cable and can be used in smart mode. If you have
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this cable, you need to edit your ups.conf to look like this:
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[myups]
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driver = apcsmart
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port = /dev/whatever
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cable = 940-0095B
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All other grey cables from APC are assumed to be "dumb".
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If your grey cable isn't the 940-0095B, the solution is to dump that
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cable and find one that supports APC's "smart" signalling. Typically
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these come with the UPS and are black. If your smart cable has
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wandered off, one can be built rather easily with some connectors and
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cable - there's no fancy wiring or resistors.
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See this URL for a handy diagram: http://www.networkupstools.org/cables/940-0024C.jpg
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There is also a text version of that diagram in the docs/cables
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directory of the NUT source distribution. Either one should allow
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you to build a good clone of APC's 940-0024C cable.
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There are simpler solutions involving 3 wires that work just fine
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too, but Powerchute won't find the loopback DTR-DCD and RTS-CTS and
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will be annoyed. If you don't ever plan to use Powerchute, 3 wires
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(RxD, TxD, GND) are sufficient.
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It should also be noted that the genericups driver has no way to
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detect the UPS, so it will fire up quite happily if it can open the
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serial port. Merely having it start up is not necessarily an
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indication of success. You should start it and then check the
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status with upsc or similar to be sure that it's reading the
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hardware properly.
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== Why doesn't upsd implement the functionality of upsmon? I have to run THREE programs to monitor my UPS!
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*Answer 1*
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I try to follow the "tool for the job" philosophy. It may mean
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more programs running, but the flexibility you get is usually
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worth it.
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Yes, the machine with the UPS attached will generally have 3
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processes (driver, upsd, upsmon) running, but this design allows a
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much bigger setup. Imagine a data room with a bunch of machines
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all drawing power from the same UPS. The rest of them just run
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upsmon.
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Besides, if upsmon were rolled into upsd, upsd would get even
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bigger than it is now. You'd have one less process, but the
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RAM consumption would be pretty close to now.
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See data-room.txt for more configuration ideas and explanations.
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*Answer 2*
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If this really bothers you, roll up your sleeves and use the
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sockdebug code to write a "upsmon" type program that sits on top of
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the state sockets. It won't work over the network, but it means
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you don't need upsd. It also means only one host can monitor the
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UPS.
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This is also a good option to consider if you can't use networked
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monitoring code for security or safety reasons.
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See the TODO file for more on this and other related topics.
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== Why isn't upssched part of upsmon?
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Most users will never have any reason to use upssched. It's
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complicated, and getting it right for your situation can be tricky.
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Having it live in a separate program saves resources and lets most
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people avoid it completely.
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It is also coherent with the answer to the previous question.
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== Why doesn't upsmon send a SIGPWR signal to init so it can deal with power events?
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*Answer 1*
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New versions of the init man page taken from the sysvinit package
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are saying that usage of SIGPWR is discouraged, since /dev/initctl
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control channel is the preferred way of communication.
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*Answer 2*
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The name of the game is portability. Not everyone's init handles
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that kind of signalling gracefully. What's more, some admins
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might want to do things differently even if they have that kind of
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init running.
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So, to be compatible, upsmon just invokes a shell command. If you
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want to use init's SIGPWR stuff, just put the right "kill" line in
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a shell script and make upsmon call it. Everyone wins.
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== Why won't bestups talk to my Best Fortress UPS?
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There are at least two different protocols being used for hardware
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with very similar names. The bestups driver tends to support the
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units built around the newer "PhoenixTec" protocol, and the bestfortress
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driver supports the older Best hardware.
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There is a similar problem with the tripplite_usb driver: it only supports the
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older, proprietary protocol. Newer standards-compliant Tripp Lite UPS models
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are supported by usbhid-ups. We name drivers based on the information
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available at that time, which often is incomplete.
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== What's this about 'data stale'?
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It means your UPS driver hasn't updated things in a little while.
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upsd refuses to serve up data that isn't fresh, so you get the
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errors about staleness.
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If this happens to you, make sure your driver is still running.
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Also look at the syslog. Sometimes the driver loses the connection
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to the UPS, and that will also make the data go stale.
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Note: some very slow machines have trouble keeping up with the
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serial ports during periods of extreme load. My old 486 used to
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flip between "stale" and "OK" while running backups.
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If this happens a lot, you might consider cranking up DEADTIME
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in the upsmon.conf to suppress some of the warnings for shorter
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intervals. Use caution when adjusting this number, since it
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directly affects how long you run on battery without knowing
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what's going on with the UPS.
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Note: some drivers occasionally need more time to update than the
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default value of MAXAGE (in upsd.conf) allows. As a result, they
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are temporarily marked stale even though everything is fine. This
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can happen with MGE Ellipse equipment - see the mge-shut man page.
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In such cases, you can raise the value of MAXAGE to avoid these
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warnings; try a value like 25 or 30.
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== Why do the client programs say 'Driver not connected' when I try to run them?
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This means that upsd can't connect to the driver for some reason.
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Your ups.conf entry might be wrong, or the driver might not be
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running. Maybe your state path is not configured properly.
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Check your syslog. upsd will complain regularly if it can't
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connect to a driver, and it should say why it can't connect.
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Note: if you jumped in with both feet and didn't follow the INSTALL.nut
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document, you probably started upsd by itself. You have to run
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'upsdrvctl start' to start the drivers after configuring ups.conf.
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== Everything works perfectly during the shutdown, and the UPS comes back on, but my system stays off. What's happening?
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Assuming you don't have the problem in the next question, then you
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probably have an ATX motherboard, have APM or ACPI enabled in your
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kernel (assuming Linux here), and are reaching the 'halt' at the
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bottom of your shutdown scripts.
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Your machine obeys and shuts down, and stays down, since it
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remembers the 'last state' when the UPS restarts.
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One solution is to change your shutdown scripts so you never reach
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that point. You *want* the system to die without reaching the
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part where the kernel tells it to shut down. A possible script
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might look like this:
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# other shutdown stuff here (mount -o remount,ro ...)
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if (test -f /etc/killpower)
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then
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/usr/local/ups/sbin/upsdrvctl shutdown
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sleep 600 # this should never return
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# uh oh, we never got shut down! (power race?)
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reboot
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fi
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halt -p
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The other solution is to change your BIOS setting to "always power
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on" instead of "last state", assuming that's possible.
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== My system has an ATX power supply. It will power off just fine, but it doesn't turn back on. What can I do to fix this?
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This depends on how clueful your motherboard manufacturer is, and
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isn't a matter of the OS. You have to do one of the following
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things depending on what's supported:
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- Set a jumper on the motherboard that means "return after outage"
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- Set something in the BIOS that says "power up after power failure"
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- Try using something (like a capacitor) across the power button
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to "push" it for you - this might not work if it needs a delay
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- Hack the cable between the power supply and the motherboard to fool
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it into powering up whenever line power is present
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- Teach a monkey to watch the machine and press the power button
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when the outage is over.
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This might work, but it creates high produce bills.
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If you can't use one of the first two options, give the board to
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an enemy. Let them worry about it.
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== My Mac won't power back up by itself into Linux after the UPS shuts down. What can I do about this?
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This is about the same situation as the ATX question above, only
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worse. Earlier Macs apparently supported a hack where you could
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cat some magic characters at /dev/adb to enable "server mode".
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This would instruct the system to reboot while unattended.
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From Usenet post <6boftzxz51.fsf@ecc-office.sp.cs.cmu.edu>:
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# Send packet over the ADB bus to the PowerMac CUDA chip
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# telling it to reboot automatically when power is restored
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# after a power failure.
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cat /etc/local/autoboot.adb > /dev/adb
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autoboot.adb contains these three bytes (in hex): 01 13 01
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Later PowerPC Macs with a PMU and the appropriate kernel driver can achieve the
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same effect with the following command:
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echo server_mode=1 > /proc/pmu/options
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The following pages have some slightly more kludgy answers which involve the
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use of `setpci`, and are highly model-specific:
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- https://www.mythic-beasts.com/support/servers/colo/macminicolo_howto
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- http://superuser.com/questions/212434/reboot-after-power-failure-for-mac-running-ubuntu
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- http://ubuntuforums.org/showthread.php?t=1209576
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Note: this question has been in the FAQ for several years now, and
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there's still no clean answer. Let me guess: everyone who runs a server
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on Mac hardware has a team of trained monkeys, and feeds them
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by growing bananas in the tropical environment formed by waste heat
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from the equipment.
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The rest of us are still waiting for the answer. Booting into the
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Mac OS to frob the "file server" panel is not an acceptable
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solution.
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== My Mac won't power back up by itself into Mac OS X after the UPS shuts down. What can I do about this?
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This is relatively simple to fix. If you have console or VNC access, log in as
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an administrator, go to System Preferences, click on Energy Saver, click on the
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options tab, check "Restart automatically after a power failure".
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Alternatively, you can connect via SSH and run "sudo pmset autorestart 1" to
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achieve the same effect.
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== I want to keep the drivers and upsd in their own security domains. How can this be accomplished?
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Using a few role accounts and a common group, you can limit access
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to resources such as the serial port(s) leading to the UPS
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hardware.
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This is just an example. Change the values to suit your systems.
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- Create a user called 'nutdev' and another called 'nutsrv'. Put
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them both in a group called 'nut'.
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- Change the owner of any serial ports that will be used to nutdev,
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and set the mode to 0600. Then change the ownership of your state
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directory (usually /var/state/ups) to nutdev.nut.
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For my development system this yields the following /dev entries:
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0 crw------- 1 nutdev tty 4, 64 Sep 3 17:11 /dev/ttyS0
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0 crw------- 1 nutdev tty 4, 65 Sep 3 17:11 /dev/ttyS1
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- Switch to root, then start the drivers:
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# /usr/local/ups/sbin/upsdrvctl -u nutdev start
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- The listing for /var/state/ups then looks like this:
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4 drwxrwx--- 2 nutdev nut 4096 Aug 20 18:37 .
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4 drwxr-xr-x 4 root root 4096 May 14 21:20 ..
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4 srw-rw---- 1 nutdev nut 0 Sep 3 17:10 apcsmart-ups1
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4 srw-rw---- 1 nutdev nut 0 Sep 3 17:10 blazer_ser-ups2
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You may have to remove old socket or state files first if you are
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changing to this security scheme from an older version. The drivers
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will create new files with the right owners and modes.
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Note that /var/state/ups is group writable since upsd will
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place the upsd.pid file here.
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You may have to change the groups of upsd.conf and upsd.users to
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make them readable. These files should not be owned by nutsrv,
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since someone could compromise the daemon and change the config
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files. Instead, put nutsrv in a group ("nut" in this example), then
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make the files owned by root.nut, with mode 0640.
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Once the config files are ready, start upsd:
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# /usr/local/ups/sbin/upsd -u nutsrv
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Check your syslog to be sure everything's happy, then be sure to
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update your startup scripts so it uses this procedure on your next
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boot.
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If you like this, you'll probably also find the chroot process to
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be useful and interesting. See security.txt for more details.
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== What's the point of that 'security domains' concept above?
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The point is limiting your losses. If someone should happen to
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break into upsd in that environment, they should only gain access
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to that one user account. Direct access to the serial device is
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not possible, since that is owned by another user.
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There is also the possibility of running the drivers and upsd in a
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chroot jail. See the chroot.txt provided in the source
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distribution for an example implementation.
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Why give would-be vandals any sort of help?
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Put it this way - I *wrote* good chunks of this stuff, and I still
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run the programs this way locally. You should definitely consider
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using this technique.
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== How can I make upsmon shut down my system after some fixed interval?
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You probably don't want to do this, since it doesn't maximize your
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runtime on battery. Assuming you have a good reason for it (see
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the next entry), then look at scheduling.txt or the upssched(8) man
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page for some ideas.
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/////////////////////////////////////////////////////////////////
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TODO: figure out how to link to the upssched man page above.
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/////////////////////////////////////////////////////////////////
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== Why doesn't upsmon shut down my system? I pulled the plug and nothing happened.
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Wait. upsmon doesn't consider a UPS to be critical until it's both
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'on battery' and 'low battery' at the same time. This is by design.
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Nearly every UPS supports the notion of detecting the low battery
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all by itself. When the voltage drops below a certain point, it
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_will_ let you know about it.
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If your system has a really complicated shutdown procedure, you
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might need to shut down before the UPS raises the low battery flag.
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For most users, however, the default behavior is adequate.
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Ask yourself this: why buy a nice big UPS with the matching battery
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and corresponding runtime and then shutdown early? If anything, I'd
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rather have a few more minutes running on battery during which the
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power might return. Once the power's back, it's business as usual
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with no visible interruption in service.
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If you purposely shut down early, you guarantee an interruption in
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service by bringing down the box.
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See upssched.txt for information on how you can shutdown early if
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this is what you really want to do.
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== The CGI programs report 'access to that host is not authorized' - what's going on?
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Those programs need to see a host in your hosts.conf before they
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will attempt communications. This keeps people from feeding it
|
|
random "host=" settings, which would annoy others with outgoing
|
|
connection attempts from your system.
|
|
|
|
If your hosts.conf turns out to be configured correctly with
|
|
MONITOR entries and all that, check the permissions. Your web
|
|
server may be running the CGI programs as a user that can't read
|
|
the file.
|
|
|
|
If you run your web server in a chroot jail, make sure the programs
|
|
can still read hosts.conf. You may have to copy it into the jail
|
|
for this to work. If you do that, make sure it's not writable by
|
|
any of the user accounts which run inside the jail.
|
|
|
|
== upsd is running, so why can't I connect to it?
|
|
|
|
Assuming you haven't changed the TCP port number on the command line or at
|
|
compile-time, then you may have some sort of firewall blocking the connection.
|
|
|
|
upsd listens on TCP port 3493 by default. If you do not specify a LISTEN
|
|
directive in upsd.conf, upsd only listens on the loopback interface. See the
|
|
upsd.conf man page for details.
|
|
|
|
== How do you make upsmon reload the config file?
|
|
|
|
Or a variation like...
|
|
|
|
== How do you make upsd reload the config file?
|
|
|
|
Either find the pid of the background process and send it a SIGHUP,
|
|
or just start it again with '-c reload'.
|
|
|
|
If you send the signals yourself instead of using -c, be sure you
|
|
hit the right process. There are usually two upsmons, and you
|
|
should only send signals to one of them. To be safe, read the pid
|
|
file.
|
|
|
|
== I just bought a new WhizBang UPS that has a USB connector. How do I monitor it?
|
|
|
|
There are several driver to support USB models.
|
|
|
|
- usbhid-ups supports various manufacturers complying to the HID standard,
|
|
- tripplite_usb supports various Tripp-Lite units,
|
|
- bcmxcp_usb supports various Powerware units,
|
|
- blazer_usb supports various manufacturers that use the Megatec / Q1 protocol.
|
|
|
|
Refer to the 'driver-name' (8) manpage for more information.
|
|
|
|
== What is this usbhid-ups (formerly newhidups) about?
|
|
|
|
The basic USB UPS support was done until NUT 2.2 using hidups. To allow
|
|
a wider support accross platforms for USB/HID compliant devices,
|
|
usbhid-ups driver uses libusb (which is available for a wide range of
|
|
operating systems) and libhid (currently, a modified internal version
|
|
of it).
|
|
|
|
As of NUT 2.2, usbhid-ups completely replaces the legacy hidups driver,
|
|
and provides support for various manufacturers. At that time, newhidups was
|
|
renamed to usbhid-ups.
|
|
|
|
usbhid-ups is built automatically if possible (libusb development files
|
|
need to be installed) and installed by the "make install" command.
|
|
|
|
== My USB UPS is supported but doesn't work!
|
|
|
|
On Linux, udev rules are provided to set the correct permissions on device file.
|
|
This allows the NUT driver to communicate with the UPS, through this device file.
|
|
|
|
However, the driver may still failed to start and support the device, with a
|
|
message like:
|
|
|
|
failed to claim USB device: could not claim interface 0: Operation not permitted
|
|
|
|
*Operation not permitted* is a message pointing a privilege issue.
|
|
The most frequent issue is that udev has not actually applied the rule:
|
|
|
|
- if NUT has been freshly installed,
|
|
- and if the device USB cord was already plugged when installing nut.
|
|
|
|
In this case, just unplug and plug back the USB cord, then restart nut.
|
|
|
|
== Why doesn't my package work?
|
|
|
|
Or a variation like...
|
|
|
|
== I can't run this because there's no package for it. Why isn't this in a package yet?
|
|
|
|
Sorry, can't help you there. All official releases are source code
|
|
and are posted on http://www.networkupstools.org/ along with PGP
|
|
signatures for verification.
|
|
|
|
This means all packages have been built by a third party. If you
|
|
have an issue that's related to packaging, you will need to seek
|
|
help with whoever built it for you.
|
|
|
|
== Why are there two copies of upsmon running?
|
|
|
|
It's not really two complete copies if your OS forks efficiently.
|
|
|
|
By default, upsmon runs most of the grunt work as an unprivileged
|
|
user and keeps a stub process around with root powers that can
|
|
only shut down the system when necessary. This should make it much
|
|
harder to gain root in the event a hole is ever discovered in
|
|
upsmon.
|
|
|
|
If this really bothers you and you like running lots of code as
|
|
root, start upsmon with -p and it will go back to being one big
|
|
process. This is not recommended, so don't blame us if something
|
|
bad happens in this mode.
|
|
|
|
== I have 'some problem' with 'some old version' ...
|
|
|
|
Get the latest stable release, and see if it still happens. If it
|
|
goes away, it means someone else reported it and got it fixed a
|
|
long time ago.
|
|
|
|
If that doesn't work, try the latest development version.
|
|
|
|
If your problem is STILL there, then contact the mailing lists.
|
|
|
|
NOTE: check the release date on the version you have. If it's more
|
|
than about 6 months old, there's probably a newer stable tree
|
|
version out there.
|
|
|
|
== Do I have to use a serial connection to monitor the UPS? What about direct network connections (SNMP or otherwise)?
|
|
|
|
No. NUT currently support USB communication through several drivers,
|
|
and also SNMP and XML/HTTP (Eaton and MGE) communications.
|
|
|
|
Since NUT is very extensible, support for a new communication bus can be added
|
|
easily.
|
|
|
|
Any time there is a gap in features, it's usually because the
|
|
group of people who own that hardware and the group of people who
|
|
write code don't overlap. The fix is to make them overlap -
|
|
turn an owner into a developer or vice-versa.
|
|
|
|
== What happened to the patch I sent?
|
|
|
|
If a release goes by and your patch hasn't been included, it was
|
|
probably dropped. There can be a lot of patches waiting for
|
|
inclusion at some points, and occasionally some have to be
|
|
rejected.
|
|
|
|
Design issues or severe coding style problems can be the reason
|
|
for this. I try to point out what the problems are, but there are
|
|
limits. See developers.txt for some pointers on submitting
|
|
patches.
|
|
|
|
Sometimes patches are put on hold due to a feature freeze. If it
|
|
doesn't show up once the new version opens up, send it again.
|
|
|
|
== I'm not much of a programmer. How can I help?
|
|
|
|
There's always work to be done outside of the realm of code bashing.
|
|
Documentation might not always be so clear. A user's perspective
|
|
is sometimes needed to appreciate this. Bug reports on a project's
|
|
documentation are just as valuable as those for the actual source.
|
|
|
|
Fielding questions on the mailing lists is also helpful. This
|
|
lets other people to focus on coding issues while allowing the
|
|
original poster to get some information at the same time. It's
|
|
quite a relief to open that mailbox and find that someone else
|
|
has already handled it successfully.
|
|
|
|
== I replaced the battery in my APC Smart-UPS and now it thinks the battery is low all the time. How do you fix this?
|
|
|
|
Or a variation like...
|
|
|
|
== My APC UPS keeps reporting 'OL LB', even after it's been charging for many hours. What can I do about this?
|
|
|
|
This happened to me, and some other people too. The combination of
|
|
our experiences should prove useful to you.
|
|
|
|
First, you need to realize that the UPS apparently stores data about
|
|
the battery, load, and runtime. After replacing the battery, it
|
|
needs to be clued in to the new situation. If the traditional
|
|
runtime calibration doesn't work, you have to try something a
|
|
little more drastic.
|
|
|
|
You need to *completely* drain the UPS while it has a good ground.
|
|
This means you can't just pull the plug. You also have to
|
|
disconnect it from the computer so this software won't shut it
|
|
down.
|
|
|
|
The easiest way to do this is to first unplug your computer(s) from
|
|
it, and plug in a token load like a lamp. Also, move the UPS to a
|
|
power strip that doesn't switch the ground line or an outlet that
|
|
you can switch off at your panel.
|
|
|
|
Once the UPS is up at 100% charge (this is important), disconnect
|
|
the power. It _must_ remain connected to the ground, or the
|
|
results may not be accurate. Ignore the sounds it makes, and go
|
|
away until it's done. Don't do anything to the front panel while
|
|
this is happening.
|
|
|
|
After all of this, put things back the way they should be and let
|
|
it charge up. You should find that it again gives reasonable
|
|
values and behavior, as it was when it was new.
|
|
|
|
Thanks to Matthew Dharm for helping us nail down this procedure.
|
|
|
|
== upsstats returns temperatures in Celsius. I like Fahrenheit. Where's the config file to switch it back?
|
|
|
|
Temperature scales are handled by the template files, so edit your
|
|
upsstats.html and change it from TEMPC to TEMPF.
|
|
|
|
== Why is the mailing list ignoring me?
|
|
|
|
You probably asked a question that's answered in this FAQ or
|
|
somewhere else in the documentation and nobody wants to quote it
|
|
for you.
|
|
|
|
Convincing the other subscribers that you've actually read down this
|
|
far might be useful. You might mention "queequeg" for better results.
|
|
|
|
This URL may also be helpful:
|
|
|
|
http://www.catb.org/~esr/faqs/smart-questions.html
|
|
|
|
== I found some information about another kind of UPS protocol you don't support yet, but I don't know what to do with it. Can you help?
|
|
|
|
If you're not a programmer, you can still help others by making
|
|
that protocol available. You might host the document somewhere and
|
|
send the URL to one of the mailing lists.
|
|
|
|
== How can you answer questions to situations that nobody's encountered yet? Isn't this a frequently asked questions file?
|
|
|
|
*Answer 1*
|
|
|
|
It's a kind of Magic.
|
|
|
|
*Answer 2*
|
|
|
|
It's both that and a frequently *anticipated* questions file, too.
|
|
|
|
The idea is to write it up in here so that nobody asks the mailing
|
|
list when it finally does get released.
|
|
|
|
== My UPS powers up immediately after a power failure instead of waiting for the batteries to recharge!
|
|
|
|
You can rig up a little hack to handle this issue in software.
|
|
|
|
Essentially, you need to test for the POWERDOWNFLAG in your *startup* scripts
|
|
while the filesystems are still read-only. If it's there, you know your last
|
|
shutdown was caused by a power failure and the UPS battery is probably still
|
|
quite weak.
|
|
|
|
In this situation, your best bet is to sleep it off. Pausing in your startup
|
|
script to let the batteries recharge with the filesystems in a safe state is
|
|
recommended. This way, if the power goes out again, you won't face a situation
|
|
where there's not enough battery capacity left for upsmon to do its thing.
|
|
|
|
Exactly how long to wait is a function of your UPS hardware, and will require
|
|
careful testing.
|
|
|
|
If this is too evil for you, buy another kind of UPS that will either wait for a
|
|
minimum amount of charge, a minimum amount of time, or both.
|
|
|
|
== I'm facing a power race
|
|
Or a variation like...
|
|
|
|
== The power came back during the shutdown, but before the UPS power off. Now the UPS does not reboot, and my computer stays off. How can I fix that?
|
|
|
|
There is a situation where the power may return during the shutdown process.
|
|
This is known as a race. Here's how we handle it.
|
|
|
|
"Smart" UPSes typically handle this by using a command that forces the UPS to
|
|
power the load off and back on. This way, you are assured that the systems will
|
|
restart even if the power returns at the worst possible moment.
|
|
|
|
Contact closure units (ala genericups), on the other hand, have the potential
|
|
for a race when feeding multiple systems. This is due to the design of most
|
|
contact closure UPSes. Typically, the "kill power" line only functions when
|
|
running on battery. As a result, if the line power returns during the shutdown
|
|
process, there is no way to power down the load.
|
|
|
|
The workaround is to force your systems to reboot after some interval. This way,
|
|
they won't be stuck in the halted state with the UPS running on line power.
|
|
|
|
Implement this by modifying your shutdown script like this:
|
|
|
|
if (test -f /etc/killpower)
|
|
then
|
|
/usr/local/ups/sbin/upsdrvctl shutdown
|
|
|
|
sleep 120
|
|
|
|
# uh oh, we never got shut down! (power race?)
|
|
reboot
|
|
fi
|